Send us an email from your official email address, we will send you your activation Key.
You just need to upload the Billing Account numbers, mapping it to the Survey Reference Number. A zone code and use code are not critical to operations, but are useful for the Land Information System.
No, it is not essential to have land use data to operationalise GEO-GRAPH. You can still apply Development Controls while processing applications.
If you do not have a Zonign Scheme, you can adopt our Default Zoning Scheme. This will provide full functionality without the wait for configuration.
No, there is no specific format. It is alpha-numeric, with a maximum length of 255 characters. Allows [ - : # / ] as special characters.
There are 2 support streams, namely User and Technical support. User support is on-desk support whereby our trained staff helps Municipal users conduct operations on the system.
Technical support is provided via Remote method. This involves deploying updates, software patches and resolving any reported bugs.
You need a server which is connected to your domain and internet. The server must have the latest Windows Server, with atleast 16 GB RAM and 500 GB Storage space.
We provide system demonstration and training sessions, where the users can familiarise themselves with the functionality.
The Trail period can be availed to let users process selected applications on the system. This gives them the confidence in real world scenarios.
We are currently developing video based content for easy contextual access, while operating the system.
The Studio is used to configure the Master Data for a Municipality. This includes the Business Processes, Zoning Scheme, Code Lists.
It is expected the users are proficient with the working of the Configuration Studio and authorised to execute the tool.
If using Enterpise plan, all data is stored locally including Data Records and documents. These artefacts are covered by your IT policy and Backup and restoration procedures.
If you are responsible for implementing a Land Use Management System in a Municipality or Local Government. If the free trial has not been availed previously by your jurisdiction, then send us an email from your official email account to confirm the availibility.
Non-payment of dues or non-renewal of Subscription will lead to disconnection from GEO-CLOUD Services. This will still allow the software to function with limited capability. All Data and Document access, search and view functions will be operational. No new notifications will be sent.
This limited use will be allowed for 3 months, to migrate data to another system. During this period New Applications will not be allowed on the the Digital Services Portal.
No, there are no additional per user costs over and above the subscription costs paid by the Municipality.
GEO-GRAPH is built using Free OPen Source Software. There are no additional licensing requirements. It is sexpected that teh client will have a Database server like Microsoft SQL Server or equivalent.
Yes there are discounts for long term contracts. Normal pricing is based on a 12 month binding contract. For contract duration of 36 months or longer a 10% discount is applicable on the list price.
A subscription must be renewed on or before the anniversary date. The amount due for the contract period must be paid in advance.
Upon request from a client, the invoicing can be done quarterly with payment in advance.
Yes, upon a written request from client, the invoicing and payments can be done quarterly in advance.